“LUAFIX Architectural Visualization” is deeply committed to complying with Spanish and European data protection regulations and guarantees full compliance with the obligations set forth, as well as the implementation of security measures in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and the Organic Law 3/2018, of December 5, on the protection of data and digital rights (LOPD and GDD, hereinafter LOPD).
In accordance with these regulations, we inform you that using our website may require providing certain personal data through contact forms or via email, and that these will be processed by “LUAFIX Architectural Visualization,” the data controller, whose details are:
• Business Name: Ombú Arquitectos SLP
• Contact Person: Jose Ramón Guerra del Moral
• CIF: B90475914
• Registered Office: C/ Teodosio, 66, Puerta 2, 41002, Seville
• Phone: 900 023 701
• Email: info@luafix.es
Collection and Processing of Personal Data
Personal data is any information related to an individual: name, email, address, phone number, NIF/NIE… Additionally, when a user visits our website, certain information is automatically stored for technical reasons, such as the IP address assigned by their internet service provider.
“LUAFIX Architectural Visualization,” as the Data Controller, has the duty to inform users of their website about the collection of personal data, which may occur either through sending emails or completing the forms provided on the website.
Only the necessary data will be collected to provide the contracted service or to appropriately respond to the user’s request for information. The collected data is identifying and corresponds to a reasonable minimum required to carry out the activity. Under no circumstances will the data be used for any purpose other than that for which it was collected.
Contact Forms/Email
Purpose: Respond to your information request made through our contact form(s).
Legitimacy: The legal basis for this processing is the user’s consent, which can be revoked at any time.
Data Transfer: Personal data will be processed through servers managed by Infortelecom, which will act as the Data Processor.
Minors
Only individuals over 14 years old are allowed to use this website. According to the LOPD and GDD, for individuals under 14, parental or guardian consent is required for us to process their personal data.
Security Measures
We inform users of the “LUAFIX Architectural Visualization” website that we have adopted the technical, organizational, and security measures within our reach to prevent the loss, misuse, alteration, unauthorized access, and theft of data, thereby ensuring the confidentiality, integrity, and quality of the information contained in it, in accordance with the applicable data protection regulations. The personal data collected in the forms will only be processed by the personnel of “LUAFIX Architectural Visualization” or by the appointed Data Processors.
The “LUAFIX Architectural Visualization” website also uses SSL encryption, which allows users to securely submit their personal data through the website’s contact forms.
Accuracy of Data
The user confirms that all the data provided by them is accurate and correct and agrees to keep it updated. The user is responsible for the accuracy of their data and will be solely responsible for any conflicts or legal disputes arising from the falsity of the data. It is important that, to maintain up-to-date personal data, the user informs “LUAFIX Architectural Visualization” whenever there is a modification.
Data Transfer
“LUAFIX Architectural Visualization” will not transfer or communicate your data to any third parties, except in cases legally required or when the provision of a service necessitates a contractual relationship with a Data Processor. Thus, the user agrees that some of the collected personal data may be shared with these Data Processors (payment platforms, accounting firms, intermediaries, etc.), when necessary for the effective performance of a contracted service or purchased product. The user also agrees that, in the case of service provision, these may be subcontracted in whole or in part to other persons or companies, who will act as Data Processors, and with whom a confidentiality agreement has been made, or who adhere to their privacy policies, established on their respective websites. The user may refuse the transfer of their data to Data Processors by written request through any of the previously mentioned channels.
Furthermore, when necessary, customer data may be transferred to certain agencies, in compliance with a legal obligation: Spanish Tax Agency, banks, Labor Inspection, etc.
Exercising User Rights
The LOPD and the GDPR grant interested parties the possibility of exercising a series of rights related to the processing of their personal data. To do so, the user should contact us, providing documentation to prove their identity (DNI or passport), by email at info@luafix.es, or by written communication to the address provided in our Legal Notice. The communication must include the following information: the user’s full name, the request, the address, and the supporting data.
The exercise of rights must be carried out by the user themselves. However, it may be executed by an authorized person as the user’s legal representative, with the documentation that proves such representation.
The user may request the exercise of the following rights:
• Right to request access to personal data.
• Right to request rectification (if incorrect) or deletion.
• Right to request the restriction of their processing, in which case the data will only be kept by “LUAFIX Architectural Visualization” for the exercise or defense of claims.
• Right to object to processing: “LUAFIX Architectural Visualization” will stop processing your data, unless for legitimate reasons or the exercise or defense of potential claims, the data needs to continue processing.
• Right to data portability: if you wish your data to be processed by another company, “LUAFIX Architectural Visualization” will provide the portability of your data in an exportable format.
In the event that consent has been granted for a specific purpose, the user has the right to withdraw consent at any time, without affecting the lawfulness of processing based on prior consent.
If a user believes there is an issue with how “LUAFIX Architectural Visualization” is handling their data, they can address their complaints to the Data Security Officer or the relevant data protection authority, which in Spain is the Spanish Data Protection Agency.
Data Retention
The personal data of users who use the contact form or send us an email requesting information will be processed for the time strictly necessary to respond to the information request, or until the granted consent is withdrawn.
The personal data of clients will be processed until the contractual relationship ends. The retention period for personal data will be the minimum necessary, which may be maintained as follows:
• 4 years: Law on Infringements and Sanctions in the Social Order (obligations related to affiliation, registrations, cancellations, contributions, salary payments…); Arts. 66 and following of the General Tax Law (accounting books…)
• 5 years: Art. 1964 Civil Code (personal actions without a special time limit)
• 6 years: Art. 30 Commercial Code (accounting books, invoices…)
• 10 years: Art. 25 Law on Prevention of Money Laundering and Terrorism Financing.
• No time limit: aggregated and anonymized data.
In the case of processing candidate data (CV), “LUAFIX Architectural Visualization” may store the CV for a maximum of two years to include it in future job openings unless the candidate objects.
Social Media
“LUAFIX Architectural Visualization” has profiles on some of the main social media platforms (Facebook, LinkedIn, Instagram), acknowledging responsibility for the data processing of its followers, fans, subscribers, commenters, and other user profiles (hereinafter, followers) published by “LUAFIX Architectural Visualization”.
The purpose of data processing by “LUAFIX Architectural Visualization,” unless prohibited by law, is to inform its followers about its activities and offers through any means allowed by the social media platform, as well as to provide personalized customer service. The legal basis for this processing is the consent of the interested party, which can be revoked at any time.
Under no circumstances will “LUAFIX Architectural Visualization” extract data from social media platforms unless express and specific consent from the user has been obtained (for example, for conducting a contest).
Staff Selection
A candidate who sends electronic communications to “LUAFIX Architectural Visualization” with the intention of accessing personnel selection processes, authorizes us to analyze: the documents sent (for example, the CV), all the content that is directly accessible through internet search engines (for example, Google), professional social media profiles (for example, LinkedIn), data obtained in access tests, and information revealed in the job interview; with the aim of evaluating their application and potentially offering them a position. If the candidate is not selected, “LUAFIX Architectural Visualization” may keep their CV stored for a maximum of two years to include it in future job openings unless the candidate objects. The legal basis for this processing is the consent of the interested party, which can be revoked at any time.
Confidentiality
The information provided by the client will always be considered confidential and cannot be used for purposes other than those described here. “LUAFIX Architectural Visualization” is committed to not disclosing or revealing information regarding the user’s intentions, the reasons for the requested advice, or the duration of their relationship with the user.
Validity
This privacy policy and data protection statement was drafted by Soluciones Low Cost®, a data protection company, on April 13, 2020, and may change depending on updates to regulations and case law. It is the responsibility of the data owner to read the updated document to be aware of their rights and obligations at all times.